Holiday Inn Express & Suites Buffalo Downtown, an IHG Hotel
What Guests Say
The staff was amazingly accommodating, friendly and responsive. We also enjoyed the Dove bathroom products. The blackout shades were awesome!! We appreciated all of the USB and outlets plugs. Approx 2 blocks from the Buffalo Passport Office (very convenient)!
S
August 2023
The rooms were very spacious, comfortable and most importantly clean! The breakfast spread was wonderful and met everyone’s needs. I really like that there is a TGI Friday restaurant right down the hall in the lobby.
Abbie
March 2023
Excellent location. Public parking garage is a short block away. (Seriously people, it's not that far! Plus, the hotel offers a shuttle to/from parking if you need it -- most will not.) Metro rail was right around the corner. The room was spacious with a better layout than other Holiday Inn Express hotels. The staff was very welcoming. The bed was comfortable, and the breakfast was good. Overall, we very much enjoyed our stay and are looking forward to returning in the future.
Rajeev
February 2023
The purpose of our stay was to obtain a passport. The location is perfect. We simply needed to walk down the street a bit to the passport agency. The friendly staff promptly informed us upon checkin that because of this, we automatically were granted a late checkout which allowed us to tour the U.S. side of Niagara Falls while we waited for my son's passport.
Terri
April 2023
I've stayed at this hotel at least yearly for the past 100 years. Love being in the heart of downtown; easy to walk around. This time I had a flight cancelled at 5:00 a.m. that I didn't know about until we got to the airport. I called the hotel and Jack put us back in our same room and sent a shuttle for us since we had just returned our rental car. The breakfast is excellent for a "free" breakfast.
Kay
August 2022
The Breakfast was good and the location was excellent. The staff were very friendly and accommodating. Our suite was very big with two tv's and a comfortable chair.
Darlene
August 2022
This was easily one of the best places I've stayed in. The room was comfortable and big I felt like I was in my own apartment. I also like the flexibility of bringing back people for a drink. Next time I hope to share my room with something.
Mooten
August 2022
everything was clean and tidy. The beds were very comfortable. Convenient to town ballroom. The man and older lady at the front desk were very polite and helpful.
Mark
April 2023
B.W. and Mario at the front desk were very friendly, professional, informative and helpful. The room was uber spacious, very clean and quiet. The bed was very comfortable. The hotel was a 5 minute walk from the Passport Office (the main purpose of my stay) and walking distance to numerous restaurants.
Mharte
August 2023
Breakfast was decent although it was the same every day,exact;y the same, and on the last day there was no sausage. Location was great, close to the Theatre District and having a TGI Fridays attached to hotel made supper easy. Room was very roomy and comfy, enjoyed that for sure. Great people, everyone was polite and courteous.
Todd
January 2022
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